Relations with suppliers

Subsuppliers and subcontractors constitute a large group of our stakeholders. Due to growing purchasing demands, we have developed a purchase policy. One of the key documents regulating those issues are purchase instructions. We select customers on the basis of those instructions, in a clear and transparent way. The Purchase Offi ce personnel “teach” suppliers about PKN ORLEN’s purchase procedures by explaining the respective stages of the supplier selection procedure, notifying of consecutive measures, presenting an anticipated schedule of the works of the Evaluation Team and discussing general and substantive requirements posed to Tenderers.

Bearing in mind the significance of contacts with the local society, we have selected a group of “local suppliers”, that is suppliers of goods or services whose headquarters are located in the Płock district. PKN ORLEN orders services from local suppliers, thus supporting the business market closest to itself. Local suppliers are very important for the Company, mainly because of their good knowledge of the local market, the vicinity, their flexibility and familiarity with PKN ORLEN and cost optimisation.

We have also developed good practice determining above all our mission and primary objectives, i.e. identification with the Company’s assumptions and strategy, building partnerships with reliable suppliers, maintaining a friendly working environment, abiding by the strcitest professional standards, professional ethics and the Code of Ethics of PKN ORLEN. Moreover, the Company has signed an agreement on good practice with the Advertising Agencies Association (SAR, Stowarzyszenie Agencji Reklamowych) concerning the purchase of marketing services.

We organise annual satisfaction surveys in order to ensure the best evaluation and cooperation with suppliers. Based on regularly repeated surveys, we can, for example, determine whether cooperation with respective suppliers is developing or deteriorating, whether it is stable, and so on.

PKN ORLEN cooperates with reliable suppliers across the world and performs comprehensive periodic reviews of such cooperation. No agreements with suppliers have been identified that would require the application of the human rights clause. No penalties have been recorded for breach of the law or regulations relating to the delivery and usage of products and services.